Return and Shipping Policy
We want you to be completely satisfied with your purchase. We will accept unworn and unused merchandise within 45 days of the ship date for a full refund of the purchase price (excludes shipping & handling charges).
A return due to shipping error or product defect has 14 days from receipt to qualify for a free return label. Returns must be received within 10 days after shipping label has been created. Please contact info@verona-uniforms for more details.
If you need assistance with returns or if there are any other questions about the details of your order, contact our Customer Service Department at firstname.lastname@example.org and one of our Customer Service Representatives will be happy to assist you.
To return items from your order:
- Securely package the items you wish to return
- Fill out our returns form that will sent by our customer service
- Affix the label to your package
- Drop it off at any UPS location
- A flat fee of $7.95 will be deducted from the amount of your refund
- You will receive an email once your return has been processed
Standard Shipping: We are currently shipping in-stock items according to the chart below. Orders ship Monday through Friday only.
Expected Delivery Days
|Order Placed by 5 pm CT||Standard Shipping Arrives:||Expedited Shipping Arrives:||Express Arrives:|
4-10 business days
|Mon||4-10 business days||Thu-Fri||Wed-Thu|
|Tue||4-10 business days||Fri-Mon||Thu-Fri|
|Wed||4-10 business days||Mon-Tue||Fri-Mon|
|Thu||4-10 business days||Tue-Wed||Mon-Tue|
|Fri||4-10 business days||Wed-Thu||Tue-Wed|
4-10 business days
Business Days: Saturday, Sunday and Holidays are not considered business days.
Shipping costs: Shipping costs are calculated based on merchandise total value, after any item and order level discounts are subtracted. So the exact amount of the shipping charges will be calculated at the final checkout page. Orders over $300 are subject to an 8% handling fee.
|Merchandise Total||Up to $25.00||$25.01 - $50.00||$50.01 - $75.00||$75.01 - $100.00||$100.01 - $150.00||$150.01 - $200.00||$200.01 - $300.00||$300.01 and up|
|Standard Shipping||$7.95||$9.95||$11.95||$13.95||$15.95||$17.95||$19.95||8% of total|